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ReTURN POLICY

Right of Withdrawal & Withdrawal Form 4820 Obligatory (release 01/2022)

 

Consumers are entitled to a right of Withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantely neither commercial nor self-emploed.

 

 

A. Right of Withdrawal

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You have the right to withdraw from this contract within 14 days without giving reason.

 

The cancellation period is 14 days from the day on which your or a third party named by you who is not the carrier, took possession of the last goods.

 

In order to exercise your right of withdrawal, you must send us (4820 Obligatory e.U., Hahnlfeldstr. 45, 4820 Bad Ischl, Österreich, Tel.: +4369917700788, E-Mail: 4820.obligatory) a clear, written declaration of your decision to withdraw from this contract. You can use the attached form for this, but this is not mandatory.

 

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period hasmexpired.

 

Consequences of the withdrawal

If you revoke this contract, we have to pay back all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same payment method that you used in the original transaction, unless something else was agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

 

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

 

You bear the direct costs of back shipping the goods

 

You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the quality,

Characteristics and functioning of the goods is not due to the necessary handling of them.

 

Exclusion resp. Early expiry of right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of cancellation does not apply to contracts for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.

The right of withdrawal expires prematurely in the case of contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

 

General information

1) Please avoid damage and contamination of the product. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

 

 

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B. Withdrawal Form

 

If you like to withdrawal purchase contract please fill this form and send it back to us.

 

To.:

 

4820 Obligatory e.U.
Hahnlfeldstrasse 45
4820 Bad Ischl
Austria

E-Mail: 4820.obligatory@gmail.com

 

I hereby cancel the contract which I/we (*) for the purchase of the following goods /  services:

_______________________________________________________

_______________________________________________________

Order on (*) ____________ / recieved on (*) __________________

________________________________________________________
Name of the Customer

________________________________________________________
Adress of the Customer

________________________________________________________
Sign of the Customer (only, when on paper)

_________________________
Date

(*) cancle out wrong

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